Position Title: Call Center Representative

Join a team where your communication skills make a real impact! We're looking for motivated individuals who thrive in a fast-paced environment and enjoy helping customers find solutions. If you're passionate about delivering exceptional service and want a role with stability and growth potential, this is the opportunity for you.

What You'll Do

• Connect with customers: Make outbound calls and answer inbound inquiries, providing friendly, professional assistance.
• Build trust: Verify client information and ensure accuracy for a smooth experience.
• Guide and support: Clearly explain financing terms and help clients set up payment methods.
• Problem-solve: Reach out to clients regarding late payments and work with them to find solutions.
• Stay organized: Keep detailed records of interactions and updates in our system.

What We're Looking For

• Experience: 1+ year in a call center or office environment.
• Dependability: Strong work ethic and proven longevity in previous roles.
• Communication: Excellent verbal and written skills with attention to detail.
• Education: High school diploma or GED required; college degree is a plus.
• Tech-savvy: Ability to type accurately and efficiently.

Why You'll Love It Here

• Competitive Pay: $20-21/hour DOE
• Consistent Schedule:
  • Training: Mon-Thu 8am-5pm, Fri 8am-2:30pm
  • Permanent: Mon-Thu 8am-5pm, Fri 8am-2:30pm, Sat 12pm-5pm (you can cut 5 hours somewhere else within the week of your choice)
• Location: 100% in-office at our Maple Grove location
• Team Environment: Supportive colleagues and leadership who value your contributions.

Ready to take the next step in your career? Apply today and join a company that values your skills and helps you grow!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.